Privacy Policy

Last updated: November 2025

R3 Retreats ("we," "our," or "us") is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, store, and disclose personal information, and your rights in relation to that information.

This policy applies to personal information collected through our website at https://r3retreats.com, our contact form, and our program enrollment process.

1. Who We Are

R3 Retreats is a wellness retreat organization based at 4311 51 Ave, Red Deer, AB T4N 4G7, Canada. We operate wellness retreat programs for adults and do not provide medical, therapeutic, or clinical services.

Contact: [email protected] · +1 780-779-7934

2. Information We Collect

Information you provide directly

• Name and contact details (email address, phone number, postal address) when you submit our contact form or enroll in a program
• Health and medical information you voluntarily disclose during our intake process — collected only to assess program suitability
• Dietary requirements you share for meal planning purposes
• Your questions, messages, and correspondence with us

Information collected automatically

• Standard web server logs including IP address, browser type, pages visited, and referral source
• Cookies and similar technologies, as described in our Cookie Policy

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to enquiries and communicate about our programs
• To assess whether a program is appropriate for a given applicant
• To manage program logistics including accommodation, meals, and scheduling
• To send program-related communications to enrolled participants
• To maintain records as required by law
• To improve the content and usability of our website

We do not use your personal information for automated profiling, and we do not sell or rent your information to third parties.

4. Legal Basis for Processing (PIPEDA)

We operate under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). We collect and use personal information with your consent, which you provide by using our contact form, enrolling in a program, or otherwise voluntarily sharing information with us. You may withdraw consent at any time, subject to legal or contractual restrictions.

5. Health Information

Our intake process involves optional disclosure of health and wellness information. This information is used solely to assess program suitability and to make reasonable accommodations. It is stored securely, accessed only by our program team, and not shared with third parties except where required by law or in a genuine safety emergency.

6. Information Sharing

We do not share your personal information with third parties except in the following limited circumstances:

• With service providers who assist with website hosting and email delivery — under confidentiality agreements
• Where required by applicable law, regulation, or a court order
• In a genuine safety emergency where sharing is necessary to protect the health or safety of a participant

7. Data Retention

We retain contact enquiry information for up to 24 months unless you request deletion or we have an ongoing program relationship. Participant enrollment records are retained for up to seven years for legal and administrative purposes. Health disclosure information is deleted within 12 months of program completion unless there is a legal reason to retain it.

8. Your Rights

Under PIPEDA and applicable provincial privacy legislation, you have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your information in certain circumstances
• Withdraw consent for processing (subject to legal obligations)
• Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, contact us at [email protected].

9. Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, or loss. However, no internet transmission is entirely secure, and we cannot guarantee absolute security of information transmitted to our website.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before sharing personal information.

11. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated through a notice on our website. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact

Questions about this Privacy Policy should be directed to:
R3 Retreats
4311 51 Ave, Red Deer, AB T4N 4G7
[email protected]
+1 780-779-7934